Payment Policy

Payment Policy


Paid “Subscription Fees” may be paid by debit card or credit card via the Eway services. If you link a debit or credit card to your account, you authorise us to collect Subscription Fees by debit from your linked debit card or charge to your linked credit card. Regardless of payment device, we reserve the right to collect Paid Subscription Fees by deduction from your linked bank account.

Unless otherwise provided in a Subscription Service’s terms, Subscription Fees will be charged on subscription renewal date until cancelled.


You may cancel a Subscription Service at any time from your Eway Account. If you cancel a Subscription Service, you will continue to have access to that Subscription Service through the end of your then current billing period, but you will not be entitled to a refund or credit for any Subscription Fee already due or paid.

Change of Fee

We reserve the right to change our Subscription Fee upon at least thirty (30) days’ advance notice. Your continued use of Subscription Services after notice of a change to our Subscription Fee will constitute your agreement to such changes.

Overdue Accounts

If payment for an account is overdue by 30 days, you will receive a “Final Notice of Overdue Account”. Within 24 hrs of this notice, the service will be scheduled for suspension.

Account Suspension

We’ll email you with instructions to restore full service. To restore full service provide a valid payment method for Eway account. A service restoration fee of $250 +GST is payable before restoration is complete.